Toshiba Computer Says Problem With Battery Will It Continue to Work Plugged in

Hi, nikbee

I'm Independent Advisor. I hope it helps.

Check this link, I hope it helps

https://www.groovypost.com/howto/troubleshoot-b...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps. Keep us posted on the status for further assistance.

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Hi

My name is Lee; an Independent Consultant, I'm here to help you with your problem.

You can try by using this method provided by Cnet

Link: https://www.cnet.com/how-to/how-to-fix-a-window...

Do let me know is not working for you

Thanks

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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Hi,

Make a Restore Point - Start - type in --> Restore ...... find at top and click on - Create

Right Click Start Button - Device Manager - Batteries - double click each in turn - Drivers tab - Update driver - OK - after doing both go back to same spot and Uninstall - OK <-- that will refresh the driver stack.

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Turn off the computer and remove A/C power then remove the battery - if possible clean the battery terminals with a pencil eraser (some can't be cleaned).

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Check with the system maker's support, their online documentation, and ask in their forums about any known issues. Many have software that will control the battery charge which is designed to extend the battery life. Right Click the battery icon near the clock and see if there are any selections there to set - of course, the software controls could be anywhere on the system - such as App/Start menu, Control Panel, Device Manager, or other locations.

=======================================================

The battery could be worn - Use this method to check the battery and create a report :

WinKEY +X - or Right Click in the lower left corner - Command Prompt (Admin)  OR Windows PowerShell

Copy/paste or type :


powercfg -energy -output %userprofile%\desktop\energy-report.html

hit Enter

That creates "energy-report.html" and puts it on the Desktop.

double click the file on your desktop

Scroll down to Battery Information :

Design Capacity

Last Full Charge

Copy and paste those into a reply here so we can interpret them for you.

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Also in a Command Prompt (Admin)  OR  Windows PowerShell - navigate to a folder where you have Write rights such as    \YourUserName\Documents

Type or Copy and Paste each of these and press enter after each : (if C: is where your Documents folder is)

C:

CD\

CD %userprofile%\Documents

powercfg /BATTERYREPORT

That puts Battery-Report.html in your Documents folder.

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Hi nikbee

Unplug your Laptop and remove the battery

Press and hold the Power button for 30 seconds

Plug your laptop back in and replace the Battery

Start your PC

Open Device Manager (accessible by right clicking your Start Button)

Expand the Batteries section

For each device in that section:

Right click and choose Disable

Then right click and choose Enable

Close Device Manager

Open the Settings App

Go to Update & Security - Troubleshoot

Run these troubleshooters

Hardware and devices

Power

___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hi to all the replies to my 'plugged in, not charging' problem.  After trying all of the suggestions to no avail, I resorted to closing the laptop, turning it upside down on the table and proceeded to disassemble it...screw by screw to remove the back to try to find out where the battery was.  As it happened, it was a long thing in between the hinges....not being a 'computer geek' by any stretch of the imagination, I felt VERY clever having found it.  I removed it, then put it back in, put all the screws back in ( I didn't need to remove them to begin with Ha Ha) Powered it up again and BINGO! plugged in and charging!!!!!! Wooohooo!!!  Thanks to everyone:)

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Source: https://answers.microsoft.com/en-us/windows/forum/all/toshiba-satellite-plugged-in-but-not-charging-at/027ec103-df59-4fa8-a6f3-f580db1383bb

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